From Krakow: Auschwitz-Birkenau Guided Tour & Hotel Pickup

I enjoyed everything, from the moment we left until we arrived at Auschwitz and Birkenau.

Helpful? Yes

A really eye-opening experience that gave me a new perspective. Would definitely recommend to anyone curious to try something different.

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The museums truly speak for themselves, but our guide added so much detail and knowledge in a deeply emotional and powerful way. It really enhanced the whole experience. Highly recommended.

Helpful? Yes

Very good experience overall. Although the early 6am start was tough, everything was well organized and the day flowed smoothly. There was some queueing due to the site's popularity, but that was expected and didn’t detract from the visit. The tour guide at the memorials was excellent and added great value to the experience.

Helpful? Yes

The trip was excellent from start to finish. Our tour guide was very helpful and provided wonderful commentary throughout the journey. I highly recommend this experience to anyone interested.

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This guided tour offered profound historical insight. The tragic events that took place must never be overlooked or forgotten. A deeply moving and important experience.

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I 100% recommend this tour. Everything was perfectly planned and very well organized. Our guide, Tomás, was absolutely fantastic—thorough in his explanations, attentive, and very pleasant with everyone throughout the tour.

Helpful? Yes

Yes, the tour was very interesting and informative. It provided a great understanding of the subject matter.

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We were picked up at 6:15 from our chosen pickup point in a comfortable 7-seater van and driven about an hour and a half to Auschwitz I. There, we met our guide, Ziggy, who led a group of around 20 of us through the site using headphones, making it easier to hear him clearly. Ziggy was extremely knowledgeable and shared many detailed insights about the horrific events that took place. We learned a great deal

Helpful? Yes

Overall, the trip was very good—informative and deeply sobering. I only wish we had more time to walk around and take in more of the site at our own pace. A particularly meaningful moment was when our guide learned that I had family members who had been through Auschwitz—she kindly arranged for someone to help me search the list of names of those who were there. It was a touching gesture that meant a lot.

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The tour was very good and incredibly informative. Our guide did a fantastic job of explaining everything with great sensitivity. The entire experience ran smoothly and was deeply moving from start to finish.

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The experience was very nice overall. Our guide and the tour leader were both excellent—informative, professional, and very well organized. Everything ran smoothly and the atmosphere was respectful and thoughtful throughout the visit.

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This was a deeply meaningful experience that allowed me to witness and reflect on a tragic chapter of history firsthand. The schedule was well organized and everything ran on time. The guide provided kind and informative explanations throughout the tour. My only criticism is that the guide’s English pronunciation was sometimes unclear, which made it hard to understand certain parts of the commentary.

Helpful? Yes

The tour was very well organized and overall a nice experience. Both the guide and the tour leader were excellent—professional, knowledgeable, and attentive throughout. Everything ran smoothly and we felt well taken care of the entire time.

Helpful? Yes

Apart from the change in meeting time from 9:00 to 5:40, the visit was truly moving. The tour guide was excellent. The organization was very effective.

Helpful? Yes

This was a very well-organized day trip—smooth from start to finish. The visit was both incredibly interesting and deeply confronting, offering a powerful glimpse into what truly happened. The guide provided clear and thoughtful explanations throughout. Definitely a tour worth taking.

Helpful? Yes

A very interesting and moving trip. Our guide spoke excellent Dutch, which made the experience even more engaging. One important tip for future visitors: make sure the name you provide during booking exactly matches the one on your ID or passport. They check it carefully at the entrance, and unfortunately.

Helpful? Yes

Really enjoyed the whole experience! Our driver and guide were both excellent—friendly, knowledgeable, and well-organized. The day ran perfectly without any issues, and we learned a lot along the way. Would definitely suggest this trip to others.

Helpful? Yes

It was really great! The driver and guide were both excellent. The trip was educational and everything went smoothly from start to finish. Highly recommend it.

Helpful? Yes

From the moment we were picked up to our return, everything was perfectly organized. We had plenty of time to see all the different sites without feeling rushed. A big thank you to Magdalena and our French-speaking guide Johanna for their kindness and clear explanations.

Helpful? Yes

It feels odd to call it a “fantastic day out,” but this experience was truly powerful and unforgettable. I thought I had a decent understanding of the history, but being there in person, hearing the real stories and walking through the sites, was something else entirely. It was incredibly moving, deeply educational, and profoundly humbling. A visit like this stays with you. If you're in the area, it’s absolutely essential. 10/10.

Helpful? Yes

From pickup to drop-off, everything was perfectly organized. The guides were excellent—informative and respectful throughout. The pace was just right, allowing us to absorb plenty of information without feeling rushed. Truly a well-managed and meaningful experience.

Helpful? Yes

Aside from the change in meeting time from 9:00 to 5:40, the visit was deeply moving. Our tour guide was outstanding, and the whole experience was very well organized. Everything ran smoothly and left a lasting impression.

Helpful? Yes

Everything went perfectly. The transportation was reliable and always on time. Our guide was fantastic, sharing many fascinating facts throughout the trip. Best of all, his commentary was unbiased and his English clear and easy to understand.

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The guide was inspiring and very knowledgeable, which made the experience even more engaging and meaningful.

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We received clear information about the adjusted timing and were asked to confirm receipt of messages, which was very helpful. Skipping the line made the visit smoother, and the instructions on what to bring were clear. Auschwitz and Birkenau were incredibly impressive sites—something everyone should see at least once. It’s definitely suitable to visit with teenagers.

Helpful? Yes

We had a fantastic day, despite the rain! Our tour time was moved from 10 a.m. to 6 a.m., which was super early, but it actually worked out better in the end. I can’t quite recall our guide’s name, but she was wonderful—friendly and helpful throughout. Thank you.

Helpful? Yes

Anna, our guide, was incredibly knowledgeable and made the tour very engaging. It was a fascinating experience and absolutely worth taking.

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The tour was very thorough and I’d recommend it to anyone. Jacek did an amazing job as our guide. However, I’m not a fan of how this company keeps changing the departure times—it was frustrating.

Helpful? Yes

lear explanations by the guide, transport and communication very good. Very impressive, everyone should do it.

Helpful? Yes

The bus arrived exactly on time, and our guide, Nicolas, quickly got us settled and on our way. Despite the awful weather, the rain actually added to the somber atmosphere of the day. Nicolas was incredibly knowledgeable and respectful throughout, sharing so many moving and heartbreaking stories. We learned a great deal, and I’m truly grateful to have finally made this visit. It was a powerful reminder of history and a chance to honor those who suffered so terribly. I wholeheartedly recommend this tour—thank you again to Nicolas for guiding us so thoughtfully.

Helpful? Yes

Bus arrived promptly at scheduled time Nicolas was our guide and swiftly had us on board and on our way. Wow, what an experience. The weather was dreadful but made the day more meaningful. Have learnt so much from our wonderful guide. So many heart breaking stories and so pleased that I've finally visited this haunting place and paid my respects to these very brave and so very badly persecuted people. Again many thanks to Nicolas, who was such a knowledgeable and respectful guide. Will definitely recommend.

Helpful? Yes

Everything ran right on time, and the atmosphere throughout the trip was welcoming and relaxed. Our guide was well-informed and shared useful insights that added depth to the visit. A very well-organized tour overall.

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The tour was very well run, with knowledgeable guides who treated the sites and their history with the respect they deserve. Everything was structured smoothly, making it a meaningful and informative experience.

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A deeply moving and unforgettable experience. The historical weight of the sites was felt in every step. Our guide delivered the information with clarity, emotion, and great sensitivity. The atmosphere was heavy but necessary—this is something everyone should witness at least once.

Helpful? Yes

This tour was exceptional. The guide’s storytelling brought the history to life in a powerful and respectful way. The dramatic setting, paired with the quiet, somber atmosphere, made it all the more impactful. Very well organized and thoughtfully executed.

Helpful? Yes

The experience was intense, emotional, and incredibly educational. The guide didn't just share facts—they helped us understand the human stories behind the numbers. I truly appreciated the atmosphere being kept silent and respectful throughout the tour. Highly recommended.

Helpful? Yes

Our guide was excellent, sharing historical details with compassion and depth. The atmosphere at both sites was quiet and reflective, allowing the gravity of what happened to fully sink in. Everything from transport to timing was handled flawlessly.

Helpful? Yes

If you're visiting the area, this is a must-do experience. The dramatic contrast between peaceful surroundings and the terrible history was deeply striking. The guide was extremely knowledgeable and respectful, making it all the more meaningful.

Helpful? Yes

A powerful and emotional day. The guide took us through the timeline of events with great care and historical accuracy. The entire experience was well-paced and immersive. The quiet, respectful atmosphere made it possible to really take in the enormity of what happened here.

Helpful? Yes

Our guide spoke with such emotion and precision that it was impossible not to be fully absorbed in the history. The atmosphere was somber but important. Walking through these places is a heavy but essential experience. Everything was handled with professionalism and care.

Helpful? Yes

A truly dramatic and informative tour. The guide gave thoughtful context at every stop and helped us understand both the broader history and individual stories. The atmosphere was quiet, respectful, and emotionally powerful. Five stars without hesitation.

Helpful? Yes

A heartbreaking but essential visit. Our guide created a respectful atmosphere while sharing stories that will stay with me forever. The silence, the preserved buildings, and the personal accounts made for a deeply emotional and educational day.

Helpful? Yes

A tour that I’ll carry with me for the rest of my life. The historical drama of the place was made even more vivid by our guide’s thoughtful commentary. The atmosphere was heavy but necessary. Perfectly organized from start to finish.

Helpful? Yes

Everything about this experience was handled with care and dignity. Our guide provided detailed insight into a devastating period of history, making sure every word mattered. The atmosphere was intense but incredibly valuable. A five-star experience in every way.

Helpful? Yes

A truly powerful experience from start to finish. The guide was incredibly knowledgeable and conveyed the historical events with empathy and respect. The atmosphere throughout was solemn and dramatic, which made the visit even more impactful. Flawlessly organized and deeply moving—highly recommended.

Helpful? Yes

Visiting Auschwitz was a deeply emotional yet fascinating experience—tragic but incredibly important. Our guide was excellent, very well-informed, and conveyed the history with great care. The only downside was that we originally booked a 9:00 AM pickup but were notified the day before that it had changed to 5:55 AM, with no option to reschedule or refund. Despite the early start, the tour itself was powerful and unforgettable.

Helpful? Yes

A very interesting and moving excursion overall. The French-speaking guide on site was outstanding—passionate, informative, and truly brought the history to life. Unfortunately, the experience was let down a bit by the driver, who nearly left without us! It seemed like no one was keeping track of how many passengers were on board. A bit more care in that area would have made the day perfect.

Helpful? Yes

My experience was generally positive. Both the tour leader and guide showed a high level of professionalism. However, the schedule felt somewhat rushed. It might have been due to the busy season and the many groups traveling at the same time, which made the pace a bit too quick for my liking.

Helpful? Yes

The tour was quite engaging, with informative and relevant commentary. Both the guide and driver were very friendly. However, the major downside was the change in timing. I originally booked for 9:30 a.m., but was informed just the day before that the departure time had been moved to 5:40 a.m.! When booking, be cautious and aware that the tour schedule might shift, possibly to a very early start.

Helpful? Yes

An amazing tour that fully engages you in the history of the Second World War. It’s something everyone should experience at least once. The event was very well planned, and everything went flawlessly.

Helpful? Yes

Very exciting trip with a great guide. The day is quite tightly scheduled, so we would have liked a little more time in Birkenau.

Helpful? Yes

The day was quite lengthy, and there wasn’t much opportunity to have a proper meal. Additionally, I had requested sandwiches, but they never arrived.

Helpful? Yes

Thomas, the guide for the tour, is courteous and provides explanations in both Spanish and English.

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Nicholas was a fantastic host—very friendly and supportive. He made the entire day effortless and enjoyable. Many thanks to Nicholas.

Helpful? Yes

Unfortunately, we had to cancel the guided tour in Italian because of the activity manager, though we were informed beforehand that this might occur. This made it harder to fully follow along, even though our guide was excellent—very attentive and clear with her explanations. Overall, it was still a good experience. We were given a 25% refund due to the change.

Helpful? Yes

The guide on the day trip was not very knowledgeable and did not engage with the group.

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Anyone with an interest in history should definitely consider this excursion—it’s a must.

Helpful? Yes

The trip to the camps was deeply emotional and powerful. Our guide was fluent in French and eager to respond to all our questions. The transportation was well organized and ran without any issues. The only drawback was the driver’s style, which included frequent sudden braking.

Helpful? Yes

We gathered in Krakow promptly and were able to enter Auschwitz without waiting in line. The guide was knowledgeable, but moved quickly through the tour. Unfortunately, there were no pauses for reflection, which are important for a visit of this nature.

Helpful? Yes

The day was wonderful, and the tour itself was excellent! That said, we felt the time spent at Birkenau was a bit too hurried. We also would have appreciated some free time afterward to explore on our own since there was a chance to do so.

Helpful? Yes

I felt honored to have visited Auschwitz, but unfortunately, I couldn’t keep pace with the guide’s fast walking, which made it hard to hear the commentary as we fell behind. The pick-up and drop-off process was smooth and hassle-free.

Helpful? Yes